Privacy Policy

Who we are

Intra Mortgage Solutions is a trading style of Intra Private Finance Limited. Intra Private Finance Limited is Directly Authorised and Regulated by the Financial Conduct Authority, FCA Number 832376.

Information we may collect

Depending on how you interact with us, we may collect personal information including your name, contact details, financial information, employment and income details, property information, identification documents and information relevant to your mortgage, property finance or protection requirements.

We may also collect information that you provide through forms, telephone calls, email, meetings and other communications with our team.

How we use your information

We may use personal information to understand your circumstances, provide and administer our services, communicate with you, prepare and progress applications, meet regulatory and legal obligations, maintain appropriate records and operate our business.

Sharing information

Where necessary, information may be shared with organisations involved in providing or supporting the services you request. This may include lenders, insurers, solicitors, conveyancers, valuers, service providers and other professional parties.

Information may also be disclosed where required by law, regulation or a relevant authority.

Keeping your information secure

We take reasonable organisational and technical measures to protect personal information from unauthorised access, loss, misuse or disclosure.

How long we keep information

Personal information is retained for as long as reasonably necessary to provide our services and to meet applicable legal, regulatory, compliance and record-keeping requirements.

Your rights

Depending on the circumstances and applicable data protection law, you may have rights relating to access, correction, deletion, restriction, objection and portability of your personal information.

If you wish to exercise a data protection right or have a question about how your personal information is handled, please contact us using the details below.

Cookies and website information

Our website may use cookies and similar technologies that are necessary for the website to function or that help us understand how the website is used.

Where required, users should be given appropriate choices in relation to non-essential cookies.

Contact us

If you have a question about this privacy policy or the way your personal information is handled, you can contact:

Changes to this policy

We may update this privacy policy from time to time to reflect changes to our services, legal requirements or the way we handle personal information.